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Faq - Frequently Asked Questions
General information about Hotel Cosimo de' Medici
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What time is check-in and check-out?
Check-in is at 12.00 AM, check-out at 11.00 AM. Our guests can leave their luggage at the front desk before check-in and after check-out.
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What if I need to check-in at a later time?
No problem. Our Reception is opened 24h and waiting for you!
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Can I pay using my Credit Card?
Yes, we gladly accept payment by Visa, MasterCard, American Express, Diners and JCB.
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Cancellations and charges
If you need to cancel your reservation, you can notify us 48 hours prior to arrival. The cancellation or no-shown fee is equal to the 1st night rate without taxes.
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What services are included in the price?
The price includes buffet breakfast, air conditioning, free Internet access, tax and service.
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Does the hotel have a parking garage?
Yes, you can leave your car in our Private internal Parking (12 € a day).
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Does the hotel offer an Internet Point?
Yes: the hall offers a computer with FREE Internet Connection. Free LAN and Wireless connection is also available in all the rooms. 2 Laptops are at the disposal of all our guests (upon request).
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Does the hotel have an elevator?
Yes: the hotel provides 2 newly built elevators to easily bring also heavy and numerous luggage.
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Is it possible to rent a car?
Yes, our staff will be glad to help you choosing the car that best suits your needs, contacting rental services such as Hertz and Avis.
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Is it possible to have the staff at hotel Cosimo de' Medici reserve tickets for visits in Florence and the surrounding areas?
Yes, our staff is at complete disposal to reserve tickets to the most famous museums and monuments in Florence. Hotel Cosimo de’ Medici also offers free reservation for special personalized tours in Florence and Tuscany.
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